• Service Center Mission
    Is to provide our customers with a high quality support and maintenance services for the sold Intermec devices to reach the customer satisfaction.

  • Types of service repair 

    • Service level agreement with Intermec.
    • Service level agreement with Wireless Dynamics. 
    • Per incident. 
  • Types of medallion support service

  • Standard Features 

    • Material defects.
    • Wear and tear.
    • Cleaning and preventative maintenance.
    • Online technical support.
    • Software updates for 90 days.
  • Complete Features

    • Material defects.
    • Wear and tear.
    • Accidental damage coverage.
    • Cleaning and preventative maintenance.
    • Online technical support.
    • Software updates for 90 days.
    • Platinum (Same business day response)
    • Gold  (Next business day response)

    • Silver  (2-Day response)

    • Bronze (5-Day response)